We ship all readymade products the same day if the order is placed before 4:00 PM [PST].

Delivery across Pakistan takes around 2–4 business days, depending on your location.

For custom or bulk orders, manufacturing time may vary. Please contact us at orders@burqewala.com for details.

We offer Free Delivery all over Pakistan! 🎉

For international orders, shipping depends on the order weight and delivery destination and is automatically calculated at checkout.

We accept the following payment methods:

Cash on Delivery (COD) — available in Pakistan.

Bank Transfer, Easypaisa and JazzCash — for Pakistan only

We are an online-only store and currently do not operate a physical outlet.

We follow a same-day shipping policy for all products.

You can raise an order cancellation request through the Order Disputes & Support form before the order is shipped.

If the order is already dispatched, you can refuse to accept the parcel upon delivery.

Please note: multiple refusals may result in a permanent ban from placing further orders.

We gladly accept returns or exchanges within 3 working days of delivery, provided the item:

Is in new condition

Has not been washed, used, or altered

Has the original tags and packaging intact

To start the process, please submit the Order Dispute form on our website.
Avoid sending messages on WhatsApp, Facebook, or Instagram as it may delay processing.
Note: Change-of-mind requests are not accepted.

Yes, we do — for prepaid orders (Bank Transfer, Credit/Debit Card).

For security reasons, we may verify the address or reserve the right to ship only to the billing address.

Our support team is available Monday to Friday, 10:00 AM – 6:00 PM [PST]

📱 WhatsApp / Call: +92-000-0000000

📧 Email: orders@burqewala.com