Terms of Service
Last updated: November 3, 2025
Overview
This website is operated by Burqe Wala (“Burqe Wala”, “we”, “us”, “our”). Throughout the site, the terms “you” and “your” refer to the user/customer. We provide this website, including all information, tools, and services available here, conditioned upon your acceptance of the terms, conditions, policies, and notices stated below (collectively, the “Terms”).
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced here or available by hyperlink (e.g., Privacy Policy, Return/Exchange Policy, Delivery Policy). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully. If you do not agree, you may not access the website or use any services. Any new features or tools added to the store are also subject to these Terms. We may update these Terms at any time by posting changes on this page. Your continued use of the website constitutes acceptance of the updated Terms.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your province/territory, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, and you may not violate any laws in your jurisdiction (including copyright laws) in using the Service.
You must not transmit worms, viruses, or any code of a destructive nature.
Any breach of these Terms will result in immediate termination of your access to the Service.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Headings in this agreement are for convenience only and do not limit these Terms.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. Material is provided for general information only and should not be relied upon as the sole basis for decisions. Historical information may not be current and is provided for reference only. We may modify site contents at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.
4. Modifications to the Service & Prices
Prices are subject to change without notice.
We may modify or discontinue the Service (or any part/content thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance.
5. Products or Services
Certain products or services may be available exclusively online and may have limited quantities. Returns or exchanges are permitted only in accordance with our Returns & Exchanges Policy.
We have made every effort to display colors and images as accurately as possible; however, we cannot guarantee your screen’s display of any color will be accurate.
We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction, and to limit quantities. All product descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time. Any offer for any product or service is void where prohibited.
We do not warrant that the quality of any products, services, or information will meet your expectations, or that errors in the Service will be corrected.
6. Accuracy of Billing & Account Information
We reserve the right to refuse any order you place. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order (including orders under the same account/credit card or using the same billing/shipping address). If we make a change to or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided at the time of order.
You agree to provide current, complete, and accurate purchase and account information for all store transactions and to promptly update your account and other information (including your email address and payment details) so we can complete your transactions and contact you as needed.
For more detail, please review our Returns & Exchanges Policy.
7. Optional Tools
We may provide access to third-party tools which we do not monitor and over which we have no control. You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsements. We have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools is entirely at your own risk, and you should ensure you approve the terms on which tools are provided by the relevant third party. We may offer new services and/or features through the website in the future; such features shall also be subject to these Terms.
8. Third-Party Links
Certain content, products, and services available via our Service may include third-party materials. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and will not have any liability for third-party materials or websites, or for any other materials, products, or services of third parties.
Please review third-party policies and practices carefully. Complaints or concerns regarding third-party products should be directed to the third party.
9. User Comments, Feedback & Other Submissions
If you send submissions (e.g., contest entries) or creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation (1) to maintain comments in confidence; (2) to pay compensation; or (3) to respond.
We may, but have no obligation to, monitor, edit, or remove content we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.
You agree your comments will not violate any right of any third party, and will not contain unlawful, abusive, or obscene material, or any malware that could affect the Service. You may not use a false email address or mislead us or third parties as to the origin of comments. You are solely responsible for comments you make and their accuracy.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Except as required by law, we undertake no obligation to update, amend, or clarify information, including pricing information. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
12. Prohibited Uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content for: (a) any unlawful purpose; (b) soliciting others to perform unlawful acts; (c) violating any international, federal, provincial, or local regulations, rules, laws, or ordinances; (d) infringing upon our or others’ intellectual property rights; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating; (f) submitting false or misleading information; (g) uploading or transmitting viruses or malicious code; (h) collecting or tracking personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) any obscene or immoral purpose; or (k) interfering with security features of the Service or related websites. We reserve the right to terminate your use of the Service for violating any prohibited use.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. We may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of the Service is at your sole risk. The Service and all products delivered through the Service are provided “as is” and “as available” (except as expressly stated by us), without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Burqe Wala, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, revenue, savings, data, replacement costs), arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Burqe Wala and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
15. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity and enforceability of any other remaining provisions.
16. Termination
The obligations and liabilities incurred prior to the termination date shall survive termination.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If, in our sole judgment, you fail (or we suspect you have failed) to comply with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to our Services (or any part thereof).
17. Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals (oral or written).
18. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan. You agree to submit to the exclusive jurisdiction of the courts located in Karachi, Pakistan.
19. Changes to Terms of Service
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to our website or the Service following any changes constitutes acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be sent to:
Email: hello@burqewala.com
Orders & Support: orders@burqewala.com
Phone/WhatsApp: +92-000-0000000